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The XYZ formula

We force every experience bullet into one shape — accomplished X as measured by Y by doing Z — because if you fill all three slots honestly, a bad bullet is unusually hard to write.

Bullet builder

Try an example

What changed because of you. The first clause a skimmer reads — not the activity.

A number, a range, or honest scope. Never invent a percentage to fill this.

The specific work — a redesign, a test, a decision. Concrete enough that it could not sit on someone else’s resume.

Accomplished [X]

as measured by [Y]

by doing [Z]

Fill all three slots. The sentence updates as you type.

The rest of the pass

XYZ is the bullet. These are the other things we keep repeating on Friday — summaries, length, layout, ownership, the copy-paste test. Select any one.

Most impressive first

Why it comes up
Recruiters are not reading. They are skimming a mental checklist. The first clause of each bullet has to carry the reason someone would hire you, because that is often all they see.
What to do
Lead with the outcome (X), then the measure (Y), then the work (Z). That is why, how, what, written as XYZ. You do not have to keep the words “accomplished / as measured by / by doing” on the page — you have to have all three beats. Housekeeping lines exist; this is not a hard rule for every sentence. It is the default, because forcing the shape makes a bad bullet unusually hard to write.

Weak “Designed agentic AI experiences at Microsoft Azure.”

Strong “Enabled 60% of users to make faster, more informed cost decisions by designing agentic AI workflows at Microsoft Azure.”

Honest Y, never invented

Why it comes up
A round 45% on work that was never instrumented is worse than no number. Hiring managers spot fabricated metrics on sight, and then they distrust the numbers that were real.
What to do
Y is how you know. A number, a range, or honest scope — seven projects, 18 interviews, a $200M-ARR surface. If you do not have a metric, put the scope in Y and leave the percentage off. Do not invent one to fill the slot. Scope beats a fake lift every time.

Weak “Increased user satisfaction by 40%.”

Strong “Cut the highest-friction onboarding step, as measured by 12 moderated tests (n=18), by replacing a nine-step sequence with four.”

Every bullet stands alone

Why it comes up
A skimmer will not read the bullet above to decode this one. If the first clause only makes sense in sequence, it does not make sense.
What to do
Each line is a complete claim: outcome, measure, work. No “also redesigned the settings page” that depends on the sentence before it. No pronouns that point off-page. The test: cover every other bullet. Does this one still argue for hiring you?

Weak “Also improved the settings page and other related flows.”

Strong “Cut settings-page task time 90s to 54s as measured by timed sessions, by collapsing three menus into one.”

The copy-paste test

Why it comes up
If you can paste the bullet onto another designer’s resume and it still reads as true, it is not yours. It is positioning anyone, which means it is positioning no one.
What to do
Name the surface, the constraint, the decision. “Collaborated with cross-functional teams to deliver user-centered solutions” fails the test. “Rebuilt checkout for a regulated marketplace with no live analytics access” does not. Same skeleton across applications; different emphasis toward each job — that is tailoring, not lying.

Weak “Collaborated with cross-functional partners to deliver user-centered solutions.”

Strong “Lifted checkout completion 61% to 74% in an A/B test by restructuring a nine-step flow to four on a marketplace with no live analytics.”

Ownership precision

Why it comes up
A hiring manager is buying you, not the former team. “We redesigned the app” hides the contribution. “Led the redesign of the app” on a twelve-person crew inflates it. Both get probed.
What to do
Name the piece that was yours. “Led the Auth and Billing flows — 2 of 8 designers on the v3 release” keeps the credit you earned. Use we only where it is literally true, and say what you owned inside it. This is calibration, not a character call.

Weak “Led the redesign of the mobile app.”

Strong “Led the Auth and Billing flows on the mobile v3 release — 2 of 8 designers — as measured by payment errors 18% to 5%.”

Summary earns its keep or goes

Why it comes up
We asked recruiters and hiring managers whether personal summaries help. The consensus: at best a little; at worst they waste the only pixels above the fold. Subjective summaries also poison AI triage tools that lock onto the first paragraph as your identity.
What to do
Keep a summary only if it is objective: years, role family, one differentiator. Cut “passionate designer seeking challenging opportunities.” Move the keywords into experience bullets, where parsers and humans both catch them. When in doubt, delete the summary and spend the space on XYZ bullets.

Weak “Passionate UX designer creating inclusive, user-centered digital experiences.”

Strong “Product designer, 6 years in B2B SaaS. Shipped four v1 surfaces; targeting design-lead roles at Series B–D.”

Fill the page

Why it comes up
The one-page rule dates from printed, hand-delivered resumes. ATS overlap is mostly a content problem: candidates with three times your bullet count often rank higher because they gave the matcher more signal, not because they stuffed keywords.
What to do
Two pages is fine if both are full. Empty space at the bottom of page two looks worse than ending page one cleanly. Early career: density matters more than a second page — but empty space is still wasted space. Do not shrink the type to fake a one-pager. Expand the experience section before you redesign the template.

Weak “One sparse page, four thin bullets, a huge skills column.”

Strong “One tight page or two full ones — every role with enough XYZ bullets to hit the knowledge, skills, and abilities in the posting.”

Layout that parses

Why it comes up
Most resumes we fix on Friday are formatted fine. The ones that fail ATS fail in a short, specific list — not because they were PDFs. Write for the hiring design manager; modern ATS follows. Keyword stuffing passes a bot and fails a seven-second human skim.
What to do
Single column. Conventional headers: Experience, Education, Skills. One typeface, black text, selectable (a text-based PDF is fine; a flattened poster is not). No tags under job titles — “e-commerce · remote · contract” confuses parsers; put it in a bullet or drop it. Location once at the top. Skills at the bottom, eight to twelve recent tools, with the real ones named inside bullets. Do not design the resume in Figma as a layout exercise.

Weak “Two-column Figma poster, light-gray body text, a 30-tool skills grid in the sidebar.”

Strong “One column in Google Docs or Word. Experience on top. Tools named where they did the work.”

The formula is Laszlo Bock’s, popularized while he ran People Operations at Google: accomplished X as measured by Y by doing Z. We use it because it collides with the why, how, what order we already teach, and because an honest Y stops you from writing activity theater. Nothing you type is stored or sent anywhere.